Delivery Policy

  • Allmat offer a next day delivery service with a cut off time of 12pm on the first day. Orders which are less than £100 (excluding vat) will be subject to an addition charge of £15 (excluding vat). Any order that is more than £100 (excluding vat) will be classed as “carriage paid” and therefore will not incur any additional charges.
  • If the delivery of an order is refused or we are unable to deliver the goods due to inappropriate delivery instructions, you shall pay us any additional costs incurred by us.
  • If goods are returned for a refunded, they may be subjected to a restocking charge depending on a number conditions such as the nature of the goods, quantity, weight, volume, condition and location.
  • Neither non-stocked items or made to order goods will be refunded.
  • The buyer must ensure that the delivery site has reasonable access. If the delivery must be aborted due to poor access, the buyer will be responsible for any addition costs for redelivery.


Any order placed for collection, regardless of value, will be free of any additional charge(s).

Deliveries required outside of our listed delivery area.

If an order is required to be delivered outside of our delivery area it may still be possible for Allmat to accommodate this delivery. Please call our sales team on 020 8668 6666 with your enquiry and they will be happy to help.

Part /split deliveries

All orders are subject to stock availability. If we are unable to supply your goods within 30 days of you placing your order with us because the goods are unavailable we will notify you and reimburse the payment made by you for the goods.
We reserve the right to reject any order for any reason.

Returns and Refunds

If you need to return goods, arrangements must be made with the company. Drivers are instructed not to accept goods for return without prior written instruction. If these goods are not in a resalable condition when returned, we (Allmat) reserve the right to refuse a refund on the goods – Click here to view our policy on returns and refunds.


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